Leechy Renters Insurance

Leechy LLC. est 2024

What do you need to know?

If you have your own commercial insurance, you will be required to claim on this before you claim on the Leechy Renters Insurance. If your commercial insurance will not cover it, or your claim is rejected for any reason, you can claim on the Leechy Renters Insurance.

Your items are guaranteed up to the value you paid for them (on your proof of purchase). It is at Leechy’s discretion whether we pay out the purchase value, replacement value, or organize you a replacement item, but we’ll always try and please.

Please also note that we don’t guarantee late fees. However, if a renter returns your item late, and doesn’t voluntarily pay for it, we will do everything we can to recover those fees on your behalf.

There are a few exclusions:

Real estate (eg. houses or land).

Vehicles including camper vans and motorhomes.

Chemicals, liquids or any consumables.

Weapons.

Wear and tear - minor superficial or cosmetic damage that does not affect the functionality of the item, e.g. small dents, scratches etc.

Lack of maintenance or appropriate preventative precautions, e.g. we will not cover for flat tires or punctures on soft (pneumatic) tires for electric scooters (hard tires are expected and the only ones that are covered for damage).

Software or internal components of any machinery rented individually, e.g. a computer's GPU/CPU/Motherboard

Public liability.

Are you qualified?

To be eligible you must be able to answer the following statements truthfully:

I am the person who created and verified the account on Leechy which rented out the item in question.

I have provided all of the requested documentation to make a claim via Email (Leechyapp@gmail.com).

I have not been convicted of, or charged with, any offense other than motoring offenses in the past 5 years.

I have never been subject to a county court judgement (CCJ), small claims court judgement, a debt relief order (DRO), an individual voluntary arrangement (IVA) or to bankruptcy proceedings.

I have never had insurance cancelled, refused or declined or had any special terms imposed.

I have not made more than 2 insurance claims in the past 5 years.

What you need to do before & after the rental?

Make sure you do the following:

Take photos or a video of your item within 24 hours before your item is picked up for rent. These need to be time-stamped so we recommend taking them on a smartphone where timestamps are automatically recorded. Or, you can take photos on this app.

If your item has a core function you need a video of this working. E.g. if it’s a drone - a video of it flying. Or if it’s a mixer - a video of it in action where we can hear the sound. This way if there is no external damage but it stops working you can prove it was working immediately prior to the rental. And equally, if you believe that the item has been damaged during the rental, please make sure to document that by photos or videos taken/recorded within 24hrs from when it has been returned.

If your item hasn't been returned on time or it has been returned damaged you must open a case us within 24 hours of the end date of the rental via email (Leechyapp@gmail.com)

Make sure all items you give the renter are mentioned in the listing. If they’re not in the listing, they’re not guaranteed.

Make sure you can locate the proof of purchase and serial numbers for your items, these will be required for successful claims.

Most often it's quicker and cheaper if you and the other party are able to resolve the issue directly between yourselves. But don't worry if not, our dedicated Resolutions Team will be able to mediate the dispute on your behalf.

You must contact the renter to try to resolve the matter directly. If that is unsuccessful, then our dedicated Resolution Team will be able to mediate the dispute on your behalf.