Leechy Protection Plan Terms

Version: v1.0

Effective Date: November 23, 2025

Last Updated: November 23, 2025

IMPORTANT NOTICE

THE LEECHY PROTECTION PLAN IS NOT INSURANCE. This is a limited platform protection service provided directly by Leechy to help protect against certain types of damage or loss during rentals. This program does not provide insurance coverage and is not regulated by insurance authorities.

For vehicle rentals (cars, motorcycles, etc.), you MUST obtain your own auto insurance. The Leechy Protection Plan does not cover vehicles.

1. Overview

What It Is

The Leechy Protection Plan is an optional service that provides limited coverage for eligible rental items against damage or loss during the rental period. By opting into this program at checkout, you agree to these terms.

A platform service fee (5% of the rental subtotal)
Pooled fund managed by Leechy
Claims reviewed and paid directly by Leechy (not an insurance company)
Protection for eligible non-vehicle items only

What It Is NOT

NOT an insurance policy
NOT regulated by insurance authorities
NOT a guarantee of payment for all damage or loss
NOT available for vehicles (cars, transportation items)

2. Eligibility

Eligible Rentals

The Protection Plan is available for rentals in the following categories:

Women's wear
Men's wear
Sports equipment
Tools & Machinery
Furniture
Toys & Games
Books
Workout equipment
Electronics
Party supplies
Outdoor equipment
Storage containers

Excluded Categories

The Protection Plan is NOT available for:

Cars
Transportation vehicles (motorcycles, boats, etc.)
Any motorized vehicles

Note: Vehicle renters must obtain their own auto insurance or vehicle protection coverage.

Eligible Claimants

Only the listing owner may file claims for damage or loss to their property. Renters cannot file protection claims.

3. Coverage and Limits

Coverage Amount

Maximum payout for a claim is equal to the base rental subtotal for that booking (excluding fees, deposits, and protection fee itself). Claims may be approved for partial amounts at Leechy's sole discretion.

What Is Covered

The Protection Plan may cover:

Accidental physical damage to the item during the rental period
Loss or theft of the item during the rental period (with police report required)
Damage resulting from normal rental use

What Is NOT Covered

The Protection Plan does NOT cover:

Pre-existing damage or defects
Normal wear and tear
Intentional damage or misuse
Damage from prohibited uses specified in the listing
Consequential damages (lost income, missed events, etc.)
Claims filed more than 7 days after rental end date
Items not returned (unless theft report filed)
Cosmetic damage that doesn't affect function
Damage disclosed by renter during return inspection
Claims related to vehicle rentals

4. Filing a Claim

Deadline

Claims must be filed within 7 days of the rental end date. Late claims will be automatically rejected.

Required Documentation

All claims must include:

Photos of the damage or evidence of loss
Detailed description of what happened
Estimated cost of repair or replacement
Original item photos (from your listing) for comparison
Police report (for theft or loss claims)
Any communications with the renter about the damage

Submission Process

Claims are submitted through the Leechy app in the booking details screen. You will receive email confirmation upon submission.

5. Claim Review Process

Review Timeline

Leechy will review claims within 10-14 business days of submission. Complex cases may require additional time.

Discretionary Approval

All claim decisions are at Leechy's sole discretion. Factors we consider include: evidence quality, item condition before rental, renter's account history, owner's account history, and likelihood that damage occurred during the rental period.

Possible Outcomes

Claims may result in:

Full approval (payout = claimed amount, up to cap)
Partial approval (payout = reduced amount)
Rejection (no payout)
Request for additional evidence

Appeals

Claim decisions are final. We do not offer a formal appeals process, but you may contact support with new evidence.

6. Payouts

Payment Method

Approved claim payouts are processed through your Leechy payout method (Stripe Connect account). You must have a verified payout method on file.

Timing

Payouts are initiated within 5 business days of claim approval. Actual receipt depends on your bank or payment processor.

Tax Reporting

Protection payouts may be considered taxable income. Leechy will report payouts as required by law. Consult your tax advisor.

7. Fraud and Abuse

Zero Tolerance Policy

Leechy has a zero-tolerance policy for fraudulent claims. This includes: false damage reports, exaggerated repair costs, staged theft, collusion between owner and renter, reusing old damage photos, and claims for pre-existing damage.

Consequences

Users found submitting fraudulent claims may face: immediate account suspension, forfeiture of any pending payouts, recovery of previous payouts, permanent ban from Leechy, and referral to law enforcement if criminal fraud is suspected.

Investigation Rights

Leechy reserves the right to investigate suspicious claims, request additional documentation, contact renters for statements, and withhold payouts during investigation.

8. Relationship to Security Deposits

Deposits First

If your listing has a security deposit, you should first attempt to recover damages from the deposit. The Protection Plan is intended as secondary coverage if the deposit is insufficient.

Protection vs. Deposit

You may claim protection even if you collected a security deposit, but the protection payout will be reduced by any amount recovered from the deposit.

9. Disclaimers

No Guarantee

The Protection Plan does not guarantee that your claim will be approved or that you will be made whole for any damage or loss.

Not a Substitute for Insurance

This program is not a substitute for commercial insurance. If you rent high-value items frequently, consider obtaining business or rental insurance.

Liability Limitation

Leechy's total liability under this program is limited to the maximum coverage amount (rental subtotal). We are not liable for consequential, incidental, or punitive damages.

Program Changes

Leechy reserves the right to modify, suspend, or terminate the Protection Plan at any time. Changes will not affect existing bookings with protection already purchased.

10. Data and Privacy

Consent Data Collection

When you opt into protection, we collect: timestamp, IP address, device information, and terms version accepted.

Claim Data

Claim submissions include: photos and evidence, description of damage/loss, communication records, and review notes.

Data Use

This data is used solely for: processing your claim, fraud prevention, program improvement, and legal compliance. See Leechy's Privacy Policy for complete details.

11. Changes to These Terms

Updates

Leechy may update these terms at any time. Changes will be posted with a new version number, take effect for new bookings immediately, and will NOT affect existing bookings (your booking is governed by the version you accepted).

Notification

We'll notify you of material changes via: email to your registered address, in-app notification, and prompt at next checkout.

Version History

Your booking records show which version of terms you accepted. That version governs your protection coverage for that specific booking.

12. General Terms

Relationship to Leechy Terms of Service

These Protection Terms are supplemental to Leechy's Terms of Service. In case of conflict, these Protection Terms control for protection-related matters.

Entire Agreement

These terms constitute the complete agreement regarding the Protection Plan.

Severability

If any provision is found invalid, the rest remains in effect.

Waiver

Leechy's failure to enforce any provision doesn't waive our right to enforce it later.

Governing Law

These terms are governed by the laws of the State of California, without regard to conflict of law principles.

Contact

Questions about the Protection Plan? Email: contact@leechy.app or contact us via In-app: Help → Protection Plan

Key Points Summary

DO understand:

This is NOT insurance
5% fee for eligible non-vehicle items
Claims reviewed by Leechy at our discretion
7-day filing deadline after rental ends
Maximum payout = rental subtotal
Owner files claims, not renters

DON'T assume:

All damage is covered
Claims are automatically approved
You'll get full claimed amount
It replaces insurance
It covers vehicles

By selecting "Add Leechy Protection" at checkout, you acknowledge that you have read, understood, and agree to these terms.

Version v1.0 | Effective November 23, 2025